Frequently Asked Questions
Everything you need to know about our timeless modular systems.
How does the USM Haller modular system work?
The USM Haller system is based on a modular concept consisting of chrome-plated steel tubes, brass balls, and powder-coated steel panels. This allows you to design, reconfigure, and expand your furniture as your needs change over time.
Do my USM units arrive fully assembled?
Most standard configurations are shipped fully assembled via our specialized white-glove delivery service. For larger or custom installations, our certified technicians will perform the final assembly on-site to ensure structural integrity.
What are the shipping lead times for USM furniture?
Our 'Quick Ship' collection typically delivers within 2–3 weeks. Custom-configured pieces are manufactured to order and generally have a lead time of 10–14 weeks depending on the complexity and finish selected.
Can I add more modules to my furniture later?
Yes, the core philosophy of USM is modularity. You can purchase additional components, doors, or drawers at any time to expand or reorganize your existing units.
What is the warranty period for USM products?
We provide a 2-year warranty on all USM products against manufacturing defects. Our steel components are engineered for longevity and are designed to last for decades with proper care.
How do I clean and maintain the powder-coated steel panels?
We recommend using a soft, damp microfiber cloth with a mild, pH-neutral glass cleaner or water. Avoid abrasive sponges or harsh chemical solvents that could scratch or dull the high-quality finish.